Build the technical foundation

Enterprises don't scale with agent number seven built in a different repo with different logging and different permissions. A shared platform means every new agent inherits the same identity model, observability, evaluation discipline and security posture.

A minimal agent platform

• Identity and access: SSO, role- and attribute-based access control, agent service accounts with constrained scopes.
• Tooling: standardized connectors, typed tool schemas and validation, rate limits and allow-listing.
• Knowledge: retrieval with access filters, document freshness and versioning, citation and provenance.
• Observability: tracing across steps and tool calls; cost, latency and error rates; decision logs and approval events.
• Evaluation harness: scenario-based offline tests, online drift monitoring, red-team suites.

Treat agent delivery like any enterprise software

• Development, QA and production environments.
• Gated promotions.
• Separation of duties.
• Repeatable deployments.

If every agent is built differently, you don't have an enterprise program; you have a prototype zoo.